I love Royal Furniture for their easy credit department, quality of furniture and delivery men are extremely careful with the furniture and my home. They are very courteous and easy to talk with. I also love the fact that I can receive my furniture within one week of purchase. Rooms To Go and Ashley require a month or more for delivery.
I would have given 5 stars but my delivery was really late (given time of 9:50-12:50...they got her a bit before 3)...not the fault of the drivers though. There first delivery ran extremely long. Once thst got here they were nice and very fast. My salesman Ian was also helpful but not pressuring. He was very personable
Great people, quality furniture and great prices. This is the third time I buy from Royal furniture but it won’t be the last. Highly recommended. Thank you Kenny.
Very nice business with quality furniture and great prices. We purchased a sectional and I absolutely love it! It has the electrical buttons to recline and control perfect reclining position (3 sections of the sectional do this). The lady who helped us was fabulous...believe her name was Sharon... definitely do business with them again in future.
I've purchased from royal before, but this experience has been awful. I've been trying to reach a store manager for 4 days. I keep being told he "Kenny" will give me a call back. But nothing. Take your business elsewhere.
Customer service is very important, and this is not customer service. I wasn't even upset when trying to reach the store manager but that's the way i've been treated. Awful business and customer service.
Royal Furniture Birmingham Hoover is a US Furniture Store based in Vestavia Hills, Alabama. Royal Furniture Birmingham Hoover is located at 1615 Montgomery Hwy, Vestavia Hills, AL 35216, USA.
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